PLEASE NOTE: For faulty goods and to view our right to cancel policy, please see our returns Policy located on the eBay advert..

We ask kindly that the winning bidder contacts ourselves within 14 days of purchasing to confirm intended payment method if immediate payment is not carried out. Any queries relating to payment can be emailed to us at info@tmsupplies.co.uk  After 14 days we will begin to follow eBay's non-paying bidder process in order to recoup our lost final value fees. Please note if there is any particular reason as to why your payment may be delayed, please inform ourselves so we can take this into consideration.

All our products come with a 12 month return to base warranty. Any item that develops a manufacturing fault within 12 months from the date of purchase will be replaced free of charge. We cannot however be held responsible for any loss or damage that results from misuse, negligence or general wear and tear. For further details on our returns policy located on our eBay advert.

Please always contact ourselves before enlisting the help of a third party. We are unable to pay for repairs carried out by a third party without prior agreement.

Please check compatibility or suitability for purpose with the manufacturer prior to ordering our products.

In no event shall TM Supplies be liable for any incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) resulting from the usage of our items. Furthermore we can not be held responsible for any damage caused by upgrading or over clocking, or failure to follow manufacturers guidelines on operation of components.

Please fully inspect your items upon delivery and notify us of any claims for damage within 24 hours of receipt. Claims made outside this period may not be able to be processed.